Responsible Gambling

Online casino gaming is designed to provide entertainment and enjoyment. However, we recognise that certain players may struggle to maintain healthy gambling habits. It’s essential to remember that casino games should never be treated as a method to generate income or resolve financial problems. We strongly encourage all players to track their gaming time and spending carefully. If you find yourself exceeding your budget or notice that gambling is affecting your daily responsibilities, it’s time to take action. There are several tools and resources available to help you regain control, including setting personal boundaries, taking breaks, and reaching out to professional organisations.

Setting Your Own Limits

Our platform allows you to adjust your gaming restrictions whenever needed. When you reduce a limit, the change takes effect straight away. However, if you wish to increase a limit, you’ll need to confirm via email, and the adjustment will only apply after your current limit period has ended. This safeguard helps you avoid making hasty choices.

Available restriction options include:

• Deposit Restriction — Manage how much you can deposit daily, weekly, or monthly.
• Wagering Restriction — Set caps on the total amount you can wager over a day, week, or month.
• Cooling-Off Period — Take a temporary break from gambling for a set duration. Whilst this is active, you won’t be able to make deposits or receive promotional offers, but you can still withdraw your funds. Your account will automatically become active again once the period ends.
• Self-Exclusion Period — Completely block your account for a specific timeframe. This immediately disables your account and stops all promotional communications. During this time, both deposits and withdrawals are restricted. Your account will reactivate automatically when the exclusion period expires.
• Session Duration — Control how long you spend gambling in one sitting. You can set this anywhere from 6 minutes up to 1,000,000 minutes. When your time limit is reached, you’ll be logged out automatically.

Requesting Account Exclusion

You can also ask to have your account suspended for either a defined or unlimited period. We’ll take every step necessary to block your access and stop sending you any marketing materials. If you choose self-exclusion, you won’t be able to access your account. Should you need to withdraw any remaining funds, get in touch with support who will guide you through the process. Please note that verification checks may still be necessary, and standard withdrawal limits will apply.

Professional Support Services

Help is available from these independent organisations:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

Protecting Young People

Our platform is strictly for players aged 18 or older. We implement various measures to prevent minors from registering or playing. We may request proof of age, and anyone found to be underage will have their access immediately revoked. We acknowledge that the nature of the internet makes it possible for young people to attempt access. Therefore, we urge parents to take an active role in protecting their children from gambling websites. Consider using parental control software such as:

• CyberPatrol
• Solid Oak Software
• Net Nanny